Trust Center

What holds today, what is planned, and what you can evidence with it. Every statement dated.

Last reviewed:

ISO/IEC 27001

In preparation – not yet certified

Bergx2 GmbH operates an information security management system. InventoryCard is registered in it as a system and supports ten Annex A controls: A.5.9 inventory, A.5.10 acceptable use, A.5.11 return of assets, A.6.5 responsibilities after termination, A.7.9 off-premises assets, A.7.10 storage media, A.7.13 maintenance, A.7.14 secure disposal, A.8.10 deletion, A.8.13 backup.

Planned: To be verified before publication

DSGVO / GDPR

Directly applicable – no certification exists for it

Data processing agreement under Article 28 on request. Record of processing activities in place. Data location and sub-processors are stated separately.

SOC 2

No report yet – preparation under way since 1 November 2026

SOC 2 has no levels of compliance: either a US public accountant has issued a report, or there is nothing. So we claim nothing. Since 1 November 2026 we maintain a criteria catalogue against the Trust Services Criteria and an evidence register in which every item carries a date. Scope: Security, Availability, Confidentiality.

Planned: To be verified before publication

EN 301 549 / BITV 2.0

Not yet assessed – target level defined

Target is WCAG 2.1 level AA, in parts AAA: body text at 7:1 contrast, 44 × 44 px touch targets, input fields at minimum 16 px. For German public sector buyers, § 12a BGG and BITV 2.0 apply.

Planned: To be verified before publication

ISO/IEC 17025

Does not apply to us – we are not a laboratory. It may apply to you

The equipment record under clause 6.4.13 has been part of InventoryCard since 3 November 2026. For each device it keeps brand, model, serial number, location and firmware version, plus calibration, legal metrological verification and maintenance as inspection types with interval and due date. Every record states the result (passed, passed after adjustment, failed) and optionally acceptance criteria, measurement uncertainty and the calibration body with its accreditation number, and it cannot be changed afterwards. A failed inspection puts the device out of service automatically. Evidence under 6.4.13 c) that the device meets the specified requirements is kept on the device with date and record. Reference materials under 6.4.13 f) are not yet kept separately.

ISO 20387 (Biobanking)

Out of scope – deliberately

Specimens, aliquots, freezer positions and temperature excursions belong in a laboratory information management system, not in an inventory. We do not build this and recommend a purpose-built tool. We are happy to keep the equipment alongside it.

ISO 9001

Does not apply to us – but it does apply to your measuring equipment

Monitoring of measuring equipment under ISO 9001 needs the same information as the 17025 equipment record, and InventoryCard keeps it there. One difference matters: a calibration performed in-house is not metrologically traceable. InventoryCard therefore records for each calibration who performed it, and points out when the accreditation number of the calibration body is missing.

What we do not do

  • We do not train AI models on your data. Neither our own nor anyone else’s. Your inventory data never leaves the purpose you gave it to us for.
  • We do not sell data and do not pass any to third parties for advertising or analytics.
  • Nobody here looks at your data without a reason. Staff access happens only on your request or during an incident. When one of us signs in to your account from the operator console, this leaves a log entry; if the entry cannot be written, the sign-in does not happen.
  • We do not ask for access to your other systems. InventoryCard needs no connection to your directory, your network or your endpoints in order to work.

Where the data is

To be verified before publication

Sub-processors

To be verified before publication

Under Article 28(2) GDPR you may object to a new sub-processor. For that you need to hear about it: write to the address below and we will notify you before this list changes.

What happens technically

  • Tenant separation inside the database. Every tenant-scoped table carries row level security; a table without such rules receives no data privileges at all. This is encoded as a rule, not maintained as a list.
  • Three roles: Admin, Manager and Viewer. The Viewer role is meant for finance and cannot change anything.
  • Two-factor authentication: available with an authenticator app (TOTP), optional for every account. Administrators can switch on a requirement for their organisation, for admins or for everyone, and switch it off again; by default no requirement is switched on. Anyone covered by the requirement who has no second factor yet reads no data until it is set up, not even through the interfaces.
  • Logging. Changes to items, exports and verification runs are recorded with user, timestamp and scope, and are visible in the application.
  • Encryption in transit over TLS.
  • Encryption at rest: To be verified before publication
  • Database changes are versioned. Every schema change is a numbered file with a date and a rationale; nothing is changed by hand against the running database.

Backup and recovery

You can export your data yourself at any time – with attachments, optionally encrypted with a password (AES-256). There is also a verification run that checks a backup for completeness and integrity and records the result. This is not decoration: on its first use on 29 September 2026 it found a backup missing three of 368 attachments, even though every checksum matched. The fault was fixed the same day. A backup nobody verifies is a guess.

What the audit report looks like

InventoryCard produces a report for your auditor as of a reference date: classification, inspections, evidence, backup, schema check and audit trail. The sample report shows it with sample data, without signing in and ready to print.

View the sample report

Questionnaire to download (CAIQ)

Procurement teams often send the Consensus Assessments Initiative Questionnaire (CAIQ) of the Cloud Security Alliance. Here is our self-assessment against it: one answer per control objective, each with a reference and a date. Where there is no evidence, it says “No, not yet”.

197 control objectives: 17 yes, 65 partly, 99 no or not yet, 12 not applicable, 4 to be verified before publication.

Draft: the identifiers follow the CSA Cloud Controls Matrix (CCM) v4.0. The current version is CSA Cloud Controls Matrix (CCM) / CAIQ v4.1 of 27 January 2026; reconciliation is still outstanding. The short descriptions are our own summaries, not the wording of the Cloud Security Alliance.

Original catalogue at the Cloud Security Alliance

Reporting a vulnerability

security@inventorycard.com

We acknowledge receipt within three working days and respond with an assessment within ten working days.

Anyone who reports a vulnerability to us in good faith, and does not exploit or publish it before we have had a chance to fix it, has nothing to fear from us.

Documents on request

  • Data processing agreement under Article 28 GDPR
  • Record of processing activities (extract)
  • Reports from our sub-processors, as far as we are permitted to share them

On request to the address below. No sales call attached.

trust.json · security.txt